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Reviews are submitted by Customers who have either recently bought a vehicle from the Centre or used the Centre's Service department.
All reviews are authenticated by an independent third party, Bazaarvoice.
Rated 5 out of 5 by Ella the Scot from Excellent Dealership I have taken delivery of my new car. Very happy and impressed with the service I received from all the staff
Date published: 2018-04-11
Rated 5 out of 5 by IanE from Buying my second new car from Toyota I have been dealing with the Loughborough brand of Toyota for several years now, with my wife and two children now driving Toyota,s. I can’t fault the impeccable service they always give me and my family, they are all so nice and friendly. Thank you Loughborough
Date published: 2018-03-24
Rated 5 out of 5 by AndrewM1 from Excellent customer service Purchased a second car from Farmer & Carlisle. I have again been thoroughly impressed with the level of customer service, friendliness and desire to satisfy the customer.
Date published: 2018-03-20
Rated 5 out of 5 by Big Ann from Great Dealership Bought my third Yaris from this dealership. Always great service. Highly recommend them.
Date published: 2018-03-17
Rated 5 out of 5 by Colin53 from Excellent service The staff were always courteous and helpful. Our salesperson was considerate of our needs. He explained the process very clearly and transparently and kept us informed at all times along the way. We felt we were valued customers not just another tick box on a sales target.
Date published: 2018-03-14
Rated 5 out of 5 by Lynny from Couldn’t have been a better experience. I have used the same dealer over many years and always found them excellent to deal with.
Date published: 2018-03-13
Rated 5 out of 5 by squish from Great service and support I purchased a new vehicle in March 2018 and the service and support during the purchase process exceeded what I would have considered to have been excellent service, certainly would recommend them
Date published: 2018-03-12
Rated 5 out of 5 by Anonymous from Always great to deal with This is the fourth car we have purchased which speaks for itself. Always get first class service, and have got a real good understanding with the salesman which always makes it a pleasure too deal with and know that he will always try too give me what I am looking for and can trust him which to me is the most important part
Date published: 2018-03-09
Rated 5 out of 5 by DazyDaze from Mot Excellent customer service. Competitive mot price. Would recommend and will be using again
Date published: 2018-05-15
Rated 5 out of 5 by Pete the biker from great service/used car sales..2nd time of purchase picked up new car Friday service was exc.
Date published: 2018-05-12
Rated 5 out of 5 by KarenE from Always a great service I am always treated like a valued customer when ever I visit Farmer And Carlisle at Loughborough.
Date published: 2018-05-10
Rated 5 out of 5 by Erin the cat from Everything I would want. Great service, friendly staff. Service plan on vehicle has saved me money too.
Date published: 2018-04-20
Rated 1 out of 5 by krishi from poor customer service really disapointed with their unprofessional customer service.
Date published: 2018-04-18
Rated 1 out of 5 by toyota13 from Not happy at all They never call the customer to let him know that the car Is ready. That happens the second year. I ask them to call me back because I need the car urgently!!!
Date published: 2018-04-11
Rated 5 out of 5 by Ali Roberts from Service desk Excellent support /answer service
Date published: 2018-03-26
Rated 5 out of 5 by Ancol from Toyota service plan Great idea having a service plan, no nasty price rises, all inclusive.
Date published: 2018-03-22